Job ID 13553
Experience 4 Years
Qualifications Bachelor’s Degree
To handle student matters, generate reports, collaborate with affiliated offices, and provide guidance to students on various university programs in accordance with university policies.
- Understand and interpret the university’s policies and academic options for degree programs to assist students effectively.
- Maintain up-to-date reference documents such as university handbooks and tracking sheets.
- Assist students in completing forms and documents, informing them of relevant procedures and requirements.
- Review and approve various forms for accuracy, such as grade changes, curriculum adjustments, and petitions.
- Provide information and statistical data for various reports, and maintain academic files for students in the program.
- Advise and communicate with students on academic and curricular issues, including program of study, course sequencing, elective recommendations, and university policies.
- Support retention efforts for academically at-risk students.
- Manage a caseload of students on academic probation, offering individualized support to help them achieve good academic standing.
- Provide support, information, and education on academic success strategies.
- Collaborate with Student Affairs, Office of Financial Aid, National Outreach, Registrar’s Office, and Office of Accessibility & Inclusivity on shared student cases.
- Maintain accurate records of all student interactions.
Knowledge and Skills:
- Proficiency in office procedures.
- Commitment to supporting diverse populations and guiding individuals toward future opportunities.
- Demonstrated ability to work with electronic student records.
- Familiarity with university and college curriculum requirements.
- Strong verbal and written communication skills.
To qualify for the role, you must have:
- Minimum of 4-6 years of experience in higher education, academic advising, and academic coaching/tutor coordinating. Experience working with liberal arts, Humanities, and Social Sciences students is a plus.
- Bachelor’s degree from an HEC-recognized university.
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