Business Analyst – Sales Support (Salesforce Reporting) job in karachi

Full time On-site @ibex. Pakistan in Administration , in Business Development , in Sales & Marketing
  • Sector 15 Korangi Industrial Area, Sindh, Karachi, Sindh, Pakistan , 75700
  • Post Date : April 18, 2023
  • Apply Before : June 29, 2023
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Job Detail

  • Job ID 12359
  • Experience 3 Years
  • Gender MaleFemaleTransgender
  • Industry Development
  • Qualifications Associate Degree

Job Description


Sales Administration and Transactions Coordination

  • Collects complete and correct data upfront
  • Validates data for accuracy
  • Manages cases according to regional Case Management guidelines
  • Operates in the optimized cases
  • Keeps systems up-to-date with customer information and legal documents
  • generating target agreements on salesforce

Customer Engagement

  • Assists with stakeholder questions via email or phone
  • Ensures Customer PO compliance
  • Follows up on orders

Data Integrity

  • Handles Internal Service Tickets to resolve Credit and Billing issues
  • Facilitates SFDC opportunity management by cleaning up opportunities based on guidelines
  • Do data uploads and ad hoc reporting to address immediate business needs
  • Executes Data corrections in Salesforce
  • Have a high sense of urgency to respond to data queries/ issues or deliver data requests

Knowledge & Skillset:

  • Knowledge of Salesforce
  • Understanding of opportunity to agreement process
  • Strong Analytical skills
  • creating opportunities in salesforce
  • Advance skills on Excel


  • At least has 3 years of experience in using salesforce for reporting purposes and making amendments
  • Bachelor’s / Masters Degree (Computer Science / Business studies / other) or equivalent work experience


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