KEY RESPONSIBILITIES:

• Call new interested participants, interview and phone screen prospective clinical study participants.
• Develop outreach efforts related to participant recruitment.
• Maintain a database of clinical study participants.
• Interact directly with study participants via phone and SMS etc.
• Coordinate with Medical Staff (CRC)s to ensure adequate subject recruitment has been met for each study.
• Maintain and improve study documentation and volunteer records such as consent forms.

Assist with sales, marketing, and outreach efforts as needed.

• Maintain safe, fast-paced, and positive behavior in the work environment.
• Interact with and provide study-related details and accurate information to the participant.
• Perform other related duties and participate in special projects as assigned.

BEHAVIORAL COMPETENCIES:

• Conceptual capability, ability to solve problems and make decisions
• Teamwork
• High commitment to teamwork and work ethics/ Etiquette.
• Planning and organizing
• Sets priorities among competing tasks according to importance and urgency
• Uses a systematic approach to planning and organizing work and activities.
• Plans with an appropriate and realistic sense of time.
• Knowledge and information sharing: proactively builds working relationships across team, and leverages opportunities, tools and methods used in the sharing of knowledge.
• Problem-solving and decision making
• Identifies the most evident and important information and issues within the given context.
• Uses judgment critically, takes a logical approach to problems and thinks with reason.
• Active learning
• Follows a logical and organized approach to gathering data and analyzing situations.
• Customer focus.
• Strong customer focus with an effective and efficient approach.
• Communication skills
• Strong communication skills (listening, questioning, and giving feedback)
• Demonstrates a ‘continuous improvement attitude’, ability to learn quickly, and interest in the development
• Keeps updated on general trends of trails and studies that could improve and update the standards of processes, procedures, and services

MIN. QUALIFICATIONS:

Essential:

• Literacy in English Language
• Bachelor’s Degree in any Major, BDS, BS Nursing
• Computer Literate (Good Knowledge of MS Office)
• 2 years’ experience in relevant field

Desirable:

• Microsoft Certification on various Ms Office Products
• MBBS, Pharm-D, DPD,Physiology or any other medical background degree.
• Fluency in written and spoken English + Multilingual capability is an added advantage
• 2+ years’ experience in the healthcare industry

Industry: Information Technology & Services
Employment Type: Full-time
Shift: Night (Onsite)