Chat Support Agent Job in Ufone GSM Lahore
Full time On-site @Jobee PK Jobs posted 4 weeks ago in Administration , in Services , in Telecommunications ShortlistJob Detail
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Job ID 19901
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Experience 1 Year
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Gender MaleFemaleTransgender
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Industry Telecommunications
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Qualifications Bachelor’s Degree
Job Description
We are looking for a talented and motivated Chat Support Agent to join our team in Lahore, Pakistan. The ideal candidate will have excellent communication skills and be able to provide prompt and accurate assistance to customers through chat support.
Responsibilities:
- Provide prompt and accurate assistance to customers through chat support.
- Respond to customer inquiries and resolve their issues in a timely and empathetic manner.
- Gather information to escalate complaints or issues.
- Maintain a positive and professional attitude when interacting with customers.
Qualifications:
- Bachelor’s degree or equivalent.
- 1+ years of experience in customer service.
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Benefits:
- Competitive salary.
- Gratuity.
- Subsidized mobile connection.
- Excellent working environment.
- Pick and drop for females.
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