About Bobtail:
Bobtail is dedicated to increasing happiness by eliminating inefficiencies in the supply chain. We envision a supply chain without friction, fraud, waste, and abuse where companies succeed based on the value they create.
We work in a unique way at Bobtail, where we value teams over individuals and encourage experimentation and iteration to constantly improve. Teams are given flexibility in working towards a shared purpose and given the freedom to decide how they will accomplish their goals.
If you are an out of the box thinker that takes a proactive approach in collaborating with others to solve problems and achieve your goals – we would love to talk to you.

You will be responsible for:

• Interact with clients to resolve paperwork issues when necessary and communicate those issues effectively
• Work with persistence and urgency to resolve payment issues
• Interact with debtors to get payment status, understand any existing payment holds, and resolve those hold quickly and efficiently
• Prioritize accounts and invoices and maintain all required benchmarks
• Document – log all communication notes
• Communicate – We are committed to growth, so your ability to communicate invoice issues and understand when and where to escalate is essential

The things we value:

• Diversity
• Transparency Collaboration
• Communication
• Iteration
• Experimentation and failing fast
• Initiative and solutions-oriented approach
• Documentation
• Mission
• Teams over individuals
• Data
• Mental health and work life balance

Benefits:

• Parental leave
• Monthly Mental Break Day
• Paid Time Off
• Work from home (or wherever)

You should apply if you have:

• Ability to quickly learn new web-based technologies
• Confidence, as well as strong verbal & written communication skills when interacting with clients and debtors
• Problem solver with the ability to discover problems and find solutions to them
• Detail-oriented individual who enjoys investigating issues
• Skilled at time management and prioritization with detail-oriented personality
• Associate or Bachelor degree
• Relevant knowledge and experience in A/R collections
• A motivated, driven, self-starter…We love those with persistence and accountability!

Creating a diverse and inclusive workplace is Bobtail’s nucleus. We are an equal opportunity employer and embrace people of different backgrounds, cultures, religions, national origins, races, colors, genders, gender expressions, sexual orientations, ages, marital status, veteran status, experiences, abilities and perspectives.