Job ID 20704
Experience 2 Years
Qualifications Bachelor’s Degree
Are you passionate about effective communication and customer interaction? We are looking for a Customer Engagement Specialist with strong language skills and a dynamic personality to join our team. If you possess excellent communication abilities and are eager to engage with customers via various channels, this role is perfect for you.
- Proficient Email Correspondence: Demonstrate strong email writing skills to effectively communicate with customers.
- Fluent English Proficiency: Exhibit fluency in both spoken and written English for seamless interactions with customers.
- Multichannel Communication: Engage with customers through phone calls, email correspondence, and chat portals to provide exceptional service.
- Proactive Attitude: Display an active and energetic personality, driven by a strong work ethic, and a commitment to achieving customer satisfaction.
- Team Collaboration: Collaborate effectively with team members to ensure a cohesive and efficient workflow.
Qualifications and Skills:
- Motivational Leadership: Showcase strong motivational and innovative skills that inspire and drive results.
- Leadership Experience: Provide evidence of leadership experience, indicating your ability to lead and guide others.
- Computer Proficiency: Possess excellent computer skills, particularly in Microsoft Word.
- Communication Mastery: Exhibit highly developed oral and written communication skills to convey messages effectively.
- Negotiation Expertise: Demonstrate excellent negotiation skills and the ability to present compelling arguments to key customer decision-makers.
- Independent Work Ethic: Be capable of working independently while contributing to the team’s common goals.
- High Energy and Self-Motivation: Show high energy levels, self-motivation, and quick thinking in customer interactions.
- Professional Etiquette: Maintain professional office and phone etiquette, projecting a strong presence.
- Persuasive Messaging: Craft persuasive and powerful messages to engage and satisfy customers.
- Minimum of 2 years of experience in Online Packaging (Required)
- DHA Phase III, Y-Block, Lahore.
- Monday to Friday with US/UK shifts available.
- Competitive Basic Salary with Cash Incentives and Commission Bonuses.
Join our team and become a vital part of our mission to provide outstanding customer engagement. Apply now and be a part of a dynamic work environment where your communication skills will shine, and your contributions will be valued.