Are you passionate about effective communication and customer interaction? We are looking for a Customer Engagement Specialist with strong language skills and a dynamic personality to join our team. If you possess excellent communication abilities and are eager to engage with customers via various channels, this role is perfect for you.

Key Responsibilities:

• Proficient Email Correspondence: Demonstrate strong email writing skills to effectively communicate with customers.
• Fluent English Proficiency: Exhibit fluency in both spoken and written English for seamless interactions with customers.
• Multichannel Communication: Engage with customers through phone calls, email correspondence, and chat portals to provide exceptional service.
• Proactive Attitude: Display an active and energetic personality, driven by a strong work ethic, and a commitment to achieving customer satisfaction.
• Team Collaboration: Collaborate effectively with team members to ensure a cohesive and efficient workflow.

Qualifications and Skills:

• Motivational Leadership: Showcase strong motivational and innovative skills that inspire and drive results.
• Leadership Experience: Provide evidence of leadership experience, indicating your ability to lead and guide others.
• Computer Proficiency: Possess excellent computer skills, particularly in Microsoft Word.
• Communication Mastery: Exhibit highly developed oral and written communication skills to convey messages effectively.
• Negotiation Expertise: Demonstrate excellent negotiation skills and the ability to present compelling arguments to key customer decision-makers.
• Independent Work Ethic: Be capable of working independently while contributing to the team’s common goals.
• High Energy and Self-Motivation: Show high energy levels, self-motivation, and quick thinking in customer interactions.
• Professional Etiquette: Maintain professional office and phone etiquette, projecting a strong presence.
• Persuasive Messaging: Craft persuasive and powerful messages to engage and satisfy customers.

Experience:

• Minimum of 2 years of experience in Online Packaging (Required)

Location:

• DHA Phase III, Y-Block, Lahore.

Working Hours:

• Monday to Friday with US/UK shifts available.

Compensation:

• Competitive Basic Salary with Cash Incentives and Commission Bonuses.

Join our team and become a vital part of our mission to provide outstanding customer engagement. Apply now and be a part of a dynamic work environment where your communication skills will shine, and your contributions will be valued.