Customer Service Representative required in Islamabad

Full time On-site @medIQ Smart Healthcare in Administration , in Health Care , in Services
  • Office No 32 and 33, 2nd Floor Pak Land City Center, I-8 Markaz Islamabad, 44790
  • Post Date : May 1, 2023
  • Apply Before : June 15, 2023
  • Salary: PKRs30,000.00 - PKRs40,000.00 / Monthly
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Job Detail

  • Job ID 12813
  • Experience 1 Year
  • Gender MaleFemaleTransgender
  • Industry Health care
  • Qualifications Bachelor’s Degree

Job Description

• Providing customer support to B2B2C clients via phone, email, and chat.
• Handling customer inquiries, complaints, and technical issues.
• Ensuring customer satisfaction through timely and effective resolution of issues.
• Communicating with clients to understand their needs and requirements.
• Assisting in the implementation of virtual care solutions for clients.
• Providing feedback to management regarding customer needs and suggestions for improvement.
• Participating in ongoing training to develop and enhance customer service skills.

• 1-2 years of experience in a call center or customer service role.
• Fluent in Urdu and English.
• Proficient in MS Office, particularly MS Excel and MS Word.

Other Details:
• Shifts may include morning, evening, and night shifts, each 8 hours long.
• Salary package offered: Rs 30,000 – 40,000.
• Growth opportunities available.


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