Responsibilities:

• Conduct tele sales activities to promote and sell products or services to potential customers over the phone.
• Build rapport and establish customer relationships through effective communication and active listening.
• Understand customer needs and provide suitable product recommendations or solutions.
• Utilize sales techniques to overcome objections and close sales deals.
• Maintain accurate and up-to-date customer records in the sales database.
• Follow up with customers to ensure customer satisfaction and address any after-sales inquiries or issues.
• Provide excellent customer service by promptly responding to customer inquiries and resolving complaints or concerns.
• Collaborate with the sales team and other departments to ensure smooth order processing and delivery.
• Stay informed about product features, industry trends, and competitor offerings to effectively communicate product benefits to customers.
• Meet or exceed sales targets and contribute to the overall sales team’s success.

Requirements:

• Previous experience in tele sales or a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work independently and as part of a team.
• Proficient in using CRM software and other sales tools.
• Goal-oriented with a drive to achieve sales targets.
• Adaptability to changing sales strategies and market dynamics.
• High level of integrity and professionalism.