Customer Service Representative required in Lahore

Full time On-site @Confidential in Administration , in Employment Firms , in Information Technology
  • Lahore, Punjab, Pakistan, 54760
  • Post Date : May 30, 2023
  • Apply Before : July 15, 2023
  • Salary: Negotiable
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Job Detail

  • Job ID 14462
  • Experience Fresh
  • Gender MaleFemaleTransgender
  • Industry Information Technology
  • Qualifications Bachelor’s Degree

Job Description


  • Conduct tele sales activities to promote and sell products or services to potential customers over the phone.
  • Build rapport and establish customer relationships through effective communication and active listening.
  • Understand customer needs and provide suitable product recommendations or solutions.
  • Utilize sales techniques to overcome objections and close sales deals.
  • Maintain accurate and up-to-date customer records in the sales database.
  • Follow up with customers to ensure customer satisfaction and address any after-sales inquiries or issues.
  • Provide excellent customer service by promptly responding to customer inquiries and resolving complaints or concerns.
  • Collaborate with the sales team and other departments to ensure smooth order processing and delivery.
  • Stay informed about product features, industry trends, and competitor offerings to effectively communicate product benefits to customers.
  • Meet or exceed sales targets and contribute to the overall sales team’s success.


  • Previous experience in tele sales or a similar role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong persuasive and negotiation abilities.
  • Customer-focused mindset with a passion for delivering exceptional service.
  • Ability to work independently and as part of a team.
  • Proficient in using CRM software and other sales tools.
  • Goal-oriented with a drive to achieve sales targets.
  • Adaptability to changing sales strategies and market dynamics.
  • High level of integrity and professionalism.


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