Job ID 14462
Industry Information Technology
Qualifications Bachelor’s Degree
- Conduct tele sales activities to promote and sell products or services to potential customers over the phone.
- Build rapport and establish customer relationships through effective communication and active listening.
- Understand customer needs and provide suitable product recommendations or solutions.
- Utilize sales techniques to overcome objections and close sales deals.
- Maintain accurate and up-to-date customer records in the sales database.
- Follow up with customers to ensure customer satisfaction and address any after-sales inquiries or issues.
- Provide excellent customer service by promptly responding to customer inquiries and resolving complaints or concerns.
- Collaborate with the sales team and other departments to ensure smooth order processing and delivery.
- Stay informed about product features, industry trends, and competitor offerings to effectively communicate product benefits to customers.
- Meet or exceed sales targets and contribute to the overall sales team’s success.
- Previous experience in tele sales or a similar role is preferred.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to work independently and as part of a team.
- Proficient in using CRM software and other sales tools.
- Goal-oriented with a drive to achieve sales targets.
- Adaptability to changing sales strategies and market dynamics.
- High level of integrity and professionalism.