Job ID 19669
Experience Less Than 1 Year
Industry Information Technology
Qualifications Bachelor’s Degree
Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We are looking for a customer-focused individual to join our team and provide excellent customer service and technical support to our clients.
- Answer customer queries and resolve issues in a timely and efficient manner.
- Follow standard processes and procedures to ensure that all customer interactions are handled consistently and effectively.
- Build relationships with customers and go the extra mile to exceed their expectations.
- Stay up-to-date on company products and services to provide accurate and helpful information to customers.
- Work with other departments to ensure that customer needs are met.
- Bachelor’s degree or relevant work experience in customer service or technical support.
- Proficiency in English skills, both written and verbal.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Strong customer service orientation.
- Competitive salary and benefits package.
- Opportunity to work with a talented team of professionals.
- Chance to make a real impact on the EdTech industry.