What You Will Be Doing

• Collaborating with executive leadership and department heads to identify opportunities for operational improvement, streamline workflows, and implement cost optimization initiatives.
• Defining key performance indicators (KPIs) and metrics to assess operational performance, providing regular reports and insights to executive leadership.
• Designing and implementing scalable operational frameworks, processes, and policies to ensure consistency, efficiency, and compliance across portfolio companies.
• Building and leading high-performing operational teams, fostering a culture of excellence, accountability, continuous improvement, and efficiency.

What You Won’t Be Doing

• Engaging in unnecessary meetings. Our culture values written communication and encourages decision-making and feedback to take place outside of meetings.
• Delegating tasks all day. You will actively participate in data analysis, research, and system design to identify optimal solutions.
• Managing in a traditional sense. We believe effective managers lead by example, actively contributing to the work and setting high-quality standards for their team.

Basic Requirements Director of Operations key responsibilities

• Demonstrated track record of senior leadership and strategic management in the technology industry, overseeing operations in a fast-growing environment.
• Proactive, results-oriented, and adaptable, with the ability to prioritize and manage multiple projects simultaneously in a dynamic setting.
• Proven experience in designing and implementing scalable operational frameworks and processes to drive efficiency and optimization.
• Bachelor’s degree in any field; an MBA or advanced business-focused degree is advantageous.
• Strong analytical skills and the ability to leverage data and metrics to gain insights, identify trends, and make data-driven operational decisions.
• Excellent communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels of the organization.
• Strategic mindset with the ability to think critically, anticipate challenges, and develop innovative solutions to complex operational issues.

About Trilogy:
The Trilogy Business Platform serves as the backbone for numerous software businesses. For over three decades, Trilogy has been recognized for three core strengths: a relentless pursuit of top talent, innovation in technology, and incubation of new ventures. Our technological advancements are driven by a passion for user-friendly designs. Our business incubation spans from ambitious moon-shot ideas to modernizing existing projects using cloud-based technology. At Trilogy, you will work alongside exceptional individuals, take pride in your meaningful contributions, and experience significant career growth opportunities.