PART II: Broad Function:

• Develop a strong understanding of the products and their competitors to effectively communicate the benefits to customers/users.
• Maintain an updated contact records list of healthcare professionals (HCPs) with the approval of the District Field Manager (DFM) and record all calls in the VEEVA system.
• Deliver professional and skillful presentations to targeted HCPs, including Purchase Authorities, Tender Committee, Store Officers, Pharmacists, etc., in the assigned territory to generate business.
• Create weekly and monthly call plans and adhere to them to increase coverage of A, B, and C class customers, following defined KPIs.
• Submit call reports through the VEEVA application within the designated time frame.
• Monitor competitive activities in the geographical area and provide feedback to the DFM for communication to the marketing team to develop effective strategies.

PART III: Principle Responsibilities:

• Conduct rate negotiations and submit quotations.
• Ensure coverage of all hospital pharmacies, purchase departments, and supply chains within the assigned territory.
• Maintain close communication with institutes and distributors to ensure end-to-end order execution.
• Deliver professional presentations to listed HCPs using selling skills to encourage the inclusion of Pfizer products in the formulary for approved indications, aiming to increase prescriptions.
• Participate in Tenders and Contracts (T&C) business in a timely manner.
• Collaborate with support functions and the head office T&C team to execute orders and arrange tender documents.
• Verify all received orders.
• Adhere to all standard operating procedures (SOPs) related to institutional business.
• Call on practicing HCPs, hospitals, and other health-related organizations/personnel within the assigned territory.
• Submit call reports to the District Field Manager via the VEEVA application according to defined KPIs.
• Follow the approved tour program, make planned calls, and cover A, B, and C class customers.
• Promote products ethically and provide accurate information about the product’s benefits.
• Arrange Product Group Meetings with HCPs to discuss specific products in detail.
• Stay updated on knowledge of own and competitive products.
• Collect and report information on promotional and marketing activities of competitors.
• Provide periodic feedback to the manager and marketing group regarding promotional activities.
• Ensure availability of major promotable products in hospital formularies within the territory to fulfill prescriptions from customers.
• Follow plans to achieve assigned objectives for increased institutional business from identified HCPs and provide regular reports to the District Field Manager.
• Forward technical queries raised by HCPs to the Medical Division for clarification, with notification to the District Field Manager.
• Maintain proper dressing, attire, and upkeep of records/detailing kit and assigned vehicle.
• Submit expenses and leave plans within specified deadlines.

Qualification: Science graduate, preferably Pharm D.
Work Experience: Fresh graduate or up to 6 years of pharmaceutical sales experience.