We are currently in search of a diligent and detail-oriented individual to join our team as a Lab Administrator. In this pivotal role, you will be tasked with overseeing all administrative functions within our dental lab. From managing software operations to liaising with dentists and handling paperwork, your exceptional organizational prowess will ensure the lab operates efficiently and our esteemed clients remain satisfied.

Key Responsibilities:

As a Lab Administrator, your primary duties include:

• Case Management: Enter and meticulously maintain accurate case records within our lab’s software system, overseeing each case’s progress until completion.
• Software Operations: Efficiently utilize specialized software to manage case details, lab inventories, and production schedules. Additionally, provide technical support and training to lab staff as needed.
• Dentist Communication: Establish and maintain regular and effective communication with dentists to comprehend requirements, discuss case particulars, address concerns, and furnish timely updates on case progress.
• Problem Solving: Proactively identify and resolve any issues or challenges that may arise during the case management process. Collaborate with the lab team to devise effective solutions.
• Paperwork Management: Take charge of all administrative paperwork related to the lab’s operations, including invoices, reports, and compliance documentation.
• Inventory Oversight: Monitor and manage lab supplies and materials to ensure an adequate stock level, facilitating seamless production.
• Quality Control: Implement and sustain quality control measures to uphold the highest standard of workmanship across all lab products.
• Continuous Improvement: Identify opportunities for process enhancement within lab procedures and propose strategies to boost overall efficiency and productivity.

Requirements:

To excel in this role, you should ideally possess:

• Prior Experience: Previous experience in dental lab administration or a similar administrative role is preferred.
• Software Proficiency: Proficiency in using dental lab management software and other relevant tools.
• Effective Communication: Strong communication skills, both verbal and written, to interact efficiently with dentists and colleagues.
• Problem-Solving Prowess: Excellent problem-solving abilities, along with the capacity to manage multiple tasks simultaneously.
• Organizational Excellence: Exceptional organizational skills and meticulous attention to detail to uphold accurate records and streamline paperwork management.
• Reliability: A responsible and dependable individual who can be entrusted with managing critical aspects of the lab’s operations.