At our company, we believe that our employees are our biggest asset and the key to our success. We strive to attract and retain the best talent by providing encouragement, support, and making them feel like an integral part of our mission.

We are currently seeking a Technical Support Assistant to join our team. This position will be responsible for providing support to the technical team and includes the following key responsibilities:

Attendance and Database Management:

• Maintain attendance on TIS and ensure data accuracy
• Update and maintain technical database management for protection relays, tele-protection status, master feeder database, and more
• Support in the preparation of Health Index of 220/132/66 kV Auto/Power Transformers

Coordination with GSMPO:

• Compile and gather all APM forms and supportive grid equipment performas with respect to all GSMP Regions
• Review APM forms and performas for missing information and trace out activities performed in APM
• Maintain and update recommendations pertaining to GSMP Regions against each RCA

Other responsibilities include preparing imprest for general expenses, performing the role of a fleet coordinator, preparing HVA attendance for departmental vehicles, developing and maintaining a database of transformers and transmission lines tripping for fault categorization, preparing stationary requirement and maintaining its inventory, and submitting a report on planned v/s executed APM shutdowns to higher-ups.

Requirements:

• Bachelor’s degree in a relevant field
• 1-2 years of experience in a technical support or related role
• Understanding of technical databases and data management
• Familiarity with coordination and reporting processes
• Strong attention to detail and ability to maintain data accuracy
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and other relevant software