SailPoint & Zscaler Engineer job in Lahore

Full time Remote @Zones, LLC in Administration , in Employment Firms , in Information Technology
  • H # 150, Madinah Homes, Attari Saroba, Ferozepur Rd, Nishter Colony, Lahore, Punjab, 54000
  • Post Date : May 20, 2023
  • Apply Before : July 15, 2023
  • Salary: Negotiable
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Job Detail

  • Job ID 13814
  • Experience 4 Years
  • Gender MaleFemaleTransgender
  • Industry Information Technology
  • Qualifications Bachelor’s Degree

Job Description

As a SailPoint & Zscaler Support Engineer, you will be primarily responsible for the following:

  • Monitoring and maintaining SailPoint connections to ensure continuous uptime.
  • Troubleshooting user account and connection issues related to SailPoint.
  • Creating and updating Transforms to meet changing business requirements.
  • Providing support, monitoring, and troubleshooting for Zscaler connectivity.
  • Engineering virtual appliances for the required systems.
  • Providing hypercare support for post-production sign-off, as specified in Change-Orders.
  • Supporting virtual appliances and ensuring their smooth operation.
  • Performing quarterly audits.
  • Building an Access Request Portal.
  • Creating new connections as needed.
  • Updating the schema to facilitate the onboarding of new categories of personnel, such as contractors.
  • Assisting with application integration.
  • Designing and helping to build a high-availability environment for SailPoint.
  • Engaging with and advising stakeholders in the business on best practices for Identity and Access Management.
  • Assessing security systems and identifying weaknesses and potential improvements.
  • Sharing knowledge with teammates, documenting processes, and providing guidance in resolving complex technical problems.
  • Ensuring accurate and timely resolution of assigned issues, adhering to strict SLA (Service Level Agreement) guidelines.

Education/Work Experience:

  • Required: 4-5 years of experience in SailPoint & Zscaler.
  • Bachelor’s degree in Computer Science or equivalent work experience.

Required Skills:

  • Experience and knowledge in building SailPoint IDAM (Identity and Access Management) solutions.
  • Strong team player with excellent collaboration skills.
  • Effective communication skills, both verbal and written.
  • Ability to work independently in a fast-paced environment, adapting to changing technology and customer requirements.
  • Ability to work independently and provide guidance to new staff members on the team.
  • Customer experience with cloud and hybrid infrastructures, particularly Microsoft 365 Security and Azure Security.
  • Strong client-facing communication skills, including the ability to communicate with individuals at all levels, from developers to C-level management.


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