Responsibilities:

• Participate in Sprint planning and grooming sessions with onshore/offshore team members.
• Develop and update company procedures for complaint handling and inspections to ensure proper capture, investigation, and documentation of complaints.
• Design, develop, and maintain test cases.
• Plan, execute, and oversee inspections and testing of incoming and outgoing products to ensure compliance with quality specifications and deliverables.
• Collaborate with the product owner on artifacts such as Product Backlog and Sprint Backlog.
• Analyze and investigate product complaints or reported quality issues, ensuring closure in line with company guidelines and external regulatory requirements.
• Monitor risk management procedures, maintain problem logs, and analyze recurring issues for reporting to management and product development.
• Provide training and support to the quality assurance team on systems, policies, procedures, and core processes.

Requirements:

• 2-3 years of professional experience in both automation and manual testing.
• Excellent verbal and written communication skills in English.
• Bachelor’s Degree in computer science, Information Systems, or equivalent combination of education and experience.
• Strong knowledge of the Software Development Life Cycle (SDLC) and experience working in an Agile development environment with onsite interaction.
• Ability to understand complex system architectures and create appropriate testing solutions.
• Experience in planning, designing, and implementing testing strategies, test cases, and testing methodologies.
• Ability to work in a fast-paced environment