Technical Support Associate Job in Lahore
Full time On-site @Hikvision Pakistan posted 4 weeks ago in Business Development , in Employment Firms , in Information Technology ShortlistJob Detail
-
Job ID 19855
-
Experience Fresh
-
Gender FemaleTransgenderMale
-
Industry Information Technology
-
Qualifications Bachelor’s Degree
Job Description
We are looking for a Technical Support Associate to join our team in Pakistan. The ideal candidate will have a strong understanding of computer systems and networking and will be able to provide excellent customer service.
Responsibilities:
- Provide technical support to installers via phone, email, or chat.
- Identify, diagnose, and resolve technical issues.
- Document technical issues and resolutions.
- Collaborate with other teams to resolve complex issues.
- Ensure installer satisfaction by providing exceptional service.
- Stay up-to-date with product and technical knowledge.
- Continuously improve knowledge and skills through training and development opportunities.
- Conduct training sessions and product demonstrations for installers.
Qualifications:
- Bachelor’s degree in computer science or a related field.
- Excellent communication skills (verbal and written).
- Strong problem-solving skills.
- Experience with Windows operating systems and Microsoft Office Suite.
- Familiarity with networking and internet technologies.
- Ability to work independently and as part of a team.
- Customer-focused mindset.
Other jobs you may like
-
Accountant Job in Shaco Financial Consultants LLC Lahore
- @ Rozee PK Jobs
- High-Q Tower office 202, 2nd Floor. Jail Road, Gulberg, Lahore, Punjab, 54000