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Telephony Engineer II job in Peshawar

Full time Hybrid @Afiniti in Consultants , in Information Technology , in Services
  • Peshawar, Khyber Pakhtunkhwa, Pakistan, 25160
  • Post Date : May 6, 2023
  • Apply Before : July 15, 2023
  • Salary: Negotiable
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Job Detail

  • Job ID 13125
  • Experience 2 Years
  • Gender MaleFemaleTransgender
  • Industry Software
  • Qualifications Bachelor’s Degree

Job Description

Responsibility:

  • Administer, Configure, implement, and maintain multi-vendor contact center switches/solutions on both on premises and Cloud hosted solutions.
  • Coordinate across other teams & disciplines e.g. Procurement, Partnership, SID Team, Project Management, Product Management and Support teams.
  • Manage labs as well as staging and production solutions.
  • Resolve day-to-day issues and ensure SLAs for internal and external clients.
  • Provide subject matter expertise to development, testing and design teams on contact center technology.
  • Manage internal and external projects for lab setups
  • Provide daily / weekly reports to leadership on issues and projects.

Job Requirements:

  • 2+ years of experience working on IP Telephony or Contact Center Solutions.
  • Experience of deploying solutions in cloud such as AWS, Azure or GCP will be beneficial.
  • Expertise in Avaya, Cisco, Genesys, Asterisk, OpenSIPS or any other contact center product.
  • Masters’ or Bachelors’ degree in Telecommunication, Electronics, Electrical or Computer Engineering.
  • Good understanding of Virtualization, Containerization and Cloud platforms.
  • Excellent written and oral communication skills.
  • Good Database understanding & API experience for data get and post.
  • Knowledge of security vulnerabilities & security audits.

Salary & Package:
As well as a competitive base salary dependent on the number of years of experience, we also offer corporate benefits.

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