
Trainee Support Developer job in Lahore
Full time On-site @Contour Software posted 2 weeks ago in Administration , in Business Development , in Information Technology ShortlistJob Detail
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Job ID 14063
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Experience Fresh
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Gender MaleFemaleTransgender
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Industry Development
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Qualifications Bachelor’s Degree
Job Description
Roles And Responsibilities:
- Diagnose and independently resolve technical support tickets.
- Resolve routine engineering support requests for the three primary CKG-US products.
- Assist the compliance team with routine software-oriented compliance tasks, including validating DB backups for hosted clients, confirming replication, reviewing application log files, and periodically providing clients with a list of active users.
- Perform bug fixes and minor enhancements.
- Attend R&D and Support Desk team meetings.
- Document support and development activities thoroughly and effectively in the support ticketing and bug tracking systems used by CKG-US.
Required Skills:
- Strong written and verbal English communication skills.
- Ability to work during US business hours.
- 4-year degree in Computer Science or equivalent combination of a 4-year degree and experience in providing end-user support for software.
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- 0-1 year software development and/or software support experience.
- Technologies:
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- SQL
- C#
- React
- HTML5/CSS/JavaScript/React experience is a plus.
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- Applicant must be willing to support legacy applications with PowerBuilder. Necessary training will be provided.
- Candidate should be willing to work on 4GL with timings from 5 PM to 2 AM PST.
Exciting Benefits We Offer:
- Medical Coverage for Self & Dependents.
- Parents’ Medical Coverage.
- Provident Fund.
- Sporadic On-shore training opportunities.
- Performance-based bonuses for employees.
- Home Internet Subsidy.
- Conveyance Allowance.
- Market-leading Salary.
- Profit Sharing Plan for tenured employees.
- Life Benefit.
- Child Care Facility.
- Company Provided Lunch/Dinner.
- Professional Development Budget.
- Recreational area for in-house games.
- Friendly work environment.
- Leave Encashment.
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