Trainee Support Developer job in Lahore

Full time On-site @Contour Software in Administration , in Business Development , in Information Technology
  • Lahore, Punjab, Pakistan, 54000
  • Post Date : May 24, 2023
  • Apply Before : July 15, 2023
  • Salary: Negotiable
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Job Detail

  • Job ID 14063
  • Experience Fresh
  • Gender MaleFemaleTransgender
  • Industry Development
  • Qualifications Bachelor’s Degree

Job Description

Roles And Responsibilities:

  • Diagnose and independently resolve technical support tickets.
  • Resolve routine engineering support requests for the three primary CKG-US products.
  • Assist the compliance team with routine software-oriented compliance tasks, including validating DB backups for hosted clients, confirming replication, reviewing application log files, and periodically providing clients with a list of active users.
  • Perform bug fixes and minor enhancements.
  • Attend R&D and Support Desk team meetings.
  • Document support and development activities thoroughly and effectively in the support ticketing and bug tracking systems used by CKG-US.

Required Skills:

  • Strong written and verbal English communication skills.
  • Ability to work during US business hours.
  • 4-year degree in Computer Science or equivalent combination of a 4-year degree and experience in providing end-user support for software.
    • 0-1 year software development and/or software support experience.
    • Technologies:
      • SQL
      • C#
      • React
      • HTML5/CSS/JavaScript/React experience is a plus.
    • Applicant must be willing to support legacy applications with PowerBuilder. Necessary training will be provided.
    • Candidate should be willing to work on 4GL with timings from 5 PM to 2 AM PST.

Exciting Benefits We Offer:

  • Medical Coverage for Self & Dependents.
  • Parents’ Medical Coverage.
  • Provident Fund.
  • Sporadic On-shore training opportunities.
  • Performance-based bonuses for employees.
  • Home Internet Subsidy.
  • Conveyance Allowance.
  • Market-leading Salary.
  • Profit Sharing Plan for tenured employees.
  • Life Benefit.
  • Child Care Facility.
  • Company Provided Lunch/Dinner.
  • Professional Development Budget.
  • Recreational area for in-house games.
  • Friendly work environment.
  • Leave Encashment.


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